Frequently Asked Questions

Answers that flow naturally (and naturally)

Questions? We have the answers you need!

When renting, the canoe is a boat for 2 people and the kayak for 1 person. In both cases, you are seated in the boat!

We have single and double paddles (your choice).

Yes, with a child under 9 in the middle only.

We recommend booking in advance, especially in high season. This ensures that you can make your descent on the day you want.

Yes, it is mandatory to know how to swim at least 25 meters. you leverage during negotiations.

Yes, children should measure at least 1 meter. We provide vests adapted to their size to ensure their safety.

We recommend bringing:
✔️ Comfortable outfit and suitable for water (swimsuit, closed shoes)
✔️ Hat, sunscreen, sunglasses
✔️ Bottle of water and picnic if you are doing a long route
✔️ Spare business for after the descent

The rental includes a canteen to protect your personal belongings. Please note, we do not guarantee the watertightness of the container (poorly screwed lid, improper use, etc.).

Yes, dogs are allowed on board the canoes! Remember to bring water for them. We offer safety vests for dogs for rent (€5 for the descent). During periods of high evaporation, cyanobacteria may be present in the river. willing to walk away from a deal if the terms are not favorable or if the seller is not willing to negotiate in good faith. This demonstrates to the seller that you're serious and can sometimes prompt them to reconsider their position.

It all depends on the chosen route! For each route, you have the average rowing time. You add to that, the breaks you want. We do not put any time constraints on you, you have the day until 19:00 p.m.

Yes, you can take breaks on the beaches accessible throughout the route. The only rule is to respect nature and leave no waste behind you.

Once your descent is complete, our shuttles will take you back to Au Moulin de La Malène until 19:00 p.m.

We have changing rooms for you to change after your activity.

If the weather does not allow a safe descent (storm, flood), we will contact you to postpone or refund your reservation.

Yes, our courses are accessible to everyone, even beginners. Before departure, we explain the course to you and give you navigation tips.

The electric bike is designed to adapt to all levels. Thanks to the electric assistance, you can manage the effort and fully enjoy your ride, even on climbs.

Autonomy varies between 60 and 120 km, depending on the intensity of the assistance, the terrain and your weight. We advise you to adapt your level of assistance to optimize the battery.

Our bikes are equipped with multiple levels of assistance. You can adjust the intensity directly from the handlebars depending on the terrain and your desired effort.

Our bikes are designed for road use only. They are not suitable for steep or rough trails.

If you expect to be late, please let us know as soon as possible. Exceeding the time limit may result in a surcharge depending on the length of the delay.

No, our electric bikes are not equipped with child seats or trailers.

Listening to you, like family

With us, every message counts.

    A question that is floating around in your head? Write to us!